Quintessential Concierge Service

Unmatched Attentiveness

RELY on a partner experienced in complex patient journeys. We know what to look for, what to do, and when to do it.

TRUST in the precision of top talent and secure, RarePath®-based hub management systems to make effective decisions.

TAKE CONFIDENCE in our vigilance with complete transparency to your program.

Reassuring Experience

REST ASSURED knowing you’re collaborating with the industry’s top minds in patient access.

GAIN from the relevant disease state and solution-crafting experience of our team.

BENEFIT from evolving strategies that drive success for all your stakeholders.

Inspiring Responsiveness

ADJUST your program in real time based on dynamic goals.

ADOPT new approaches to remain innovative in the marketplace.

PREVENT complacency through continuous market acuity.

Anticipating Your Needs

With our relevant disease and market experience, we can look over the horizon to proactively develop solutions and help you and your patients be ready for what’s next on your journeys.

DIMENSIONS OF CARE

Because of our experience, we know where to look in data and trends to provide value-driving ideas that improve your patients’ journey and your success.

We’ll keep you informed on your schedule.  Whether you prefer receiving information in real time or on a scheduled cadence, we’ll make sure we’re prepared to deliver the information and insights that make each meeting worthwhile.

RareMed’s strict tempered growth model prevents team members from being distracted and overwhelmed.  We invest in giving our team the time necessary to deliver value to every partner.

Because you have control over your program, we maintain readiness to make changes that add value to your program.  We can update workflows, statuses, reporting, technology, and more faster than any partner in the industry.

All programs benefit from continuous executive-level leadership involvement and insights led by an executive sponsor.

PROVEN SATISFACTION ACROSS ALL STAKEHOLDERS

PATIENTS

RareMed consistently ranks #1 nationwide in patient satisfaction with Net Promoter Scores over 95.

Results based on RareMed achieving the #1 rating across independent, payor-based, and PBM-owned specialty pharmacy entities in MMIT Patient Satisfaction Surveys.  Learn more about our awards by click here.

PARTNERS

RareMed maintains a 97% likelihood-to-recommend score based on partner report cards.

Results based on ongoing “RareMed Report Card” partner surveys.

TEAM

Consistently voted a top workplace via multiple independent surveys, RareMed maintains a 90+ Net Promoter Score with our team.

2022 Pittsburgh Business Times #1 Best Place to Work (Extra-Large Companies)

2020, 2021 Pittsburgh Business Times’ Best Places to Work Finalist

2021 & 2022 Pittsburgh Post-Gazette Top Workplaces Finalist

Internal data based on “RareMed Team Satisfaction Survey” conducted in 2022

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Concierge care merits a personal touch. Let's connect to learn more about how we can improve the patient experience in your patient support program.

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Concierge-level service across every dimension.

CUSTOMIZED PATIENT SUPPORT PROGRAMS

Learn about all of the ways we can custom-tailor your patient support program to your specific patient journey.  From deliberately-designed workflows with custom statuses and sub-statuses, to highly curated hub technologies, branded non-commercial pharmacy services, and copay support programs, let’s collaborate to ensure your patients stay on the best possible path forward.

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NON-COMMERCIAL PHARMACY

Ensure that your most vulnerable patients get the highest possible level of care.  RareMed’s fully internal, 50-state-licensed non-commercial pharmacy can support patient assistance programs (PAP), bridge programs, quick start programs, emergency dose shipments, and more.

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…AND MORE

RareMed is truly your concierge commercialization concierge.  Learn about our full array of service offerings by visiting our service catalogue.  From strategy enhancement to comprehensive patient support technologies, RareMed provides award-winning patient satisfaction delivered by an experienced, effective team.

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