Take advantage of your internal skills and work side-by-side with RareMed team members in a Hybrid Hub set up, backed by RarePath technology. RareMed’s hybrid patient support programs can be customized with plug-and-play services to respond to your dynamic needs.
For most partners, the best solution for commercialization and patient access is to work with an experienced partner you can hold accountable to deliver world-class patient services. Only RareMed continuously earns the #1 spot in MMIT’s quarterly patient satisfaction surveys with NPS scores in the upper 90s. RareMed’s concierge patient support programs can be completely customized to your patient journey.
In certain circumstances, you can’t underestimate the value of ownership. Only RareMed has experience building and launching truly internal hubs for partners. RareMed is capable of working with you to build, staff, and launch an internal hub using a variety of structures, giving you the optionality to take the reins when it makes sense for you.
Third Party Technology
RareMed has extensive experience working with incumbent patient support platform providers including offerings from SalesForce, WellSky, ClickUp, and more. Allow us to make your technology better with the influence of RarePath® without creating a paradigm shift in technology.
RarePath® Technology
The gold standard of the industry, RarePath® raises the bar in terms of what can be done with a patient support program. With RarePath’s intuitive patient journey-focused workflows to its myriad of AI-driven integrations, you can truly elevate your patient support program. Work with RareMed’s tech team is experienced in systems transitions, working to actually improve data quality as the system is stood up.
Internal Hub
In many cases, companies can extract unique value by placing the structure of the hub under the ownership of the biopharma manufacturer itself. And RareMed is uniquely qualified at building hubs that can be easily internalized, giving you the optionality to own a RareMed-quality hub without the learning curve.
External Concierge Hub
Trust in the deep experience of RareMed to manage your patient support program, giving you peace of mind knowing that the team with the nation’s highest patient satisfaction and a 97% partner likelihood-to-recommend score is at the helm of your hub, awaiting your orders.
Deep Internal Experience
Capitalize on your own internal experience with an internal or hybrid hub. Whether you have internal experience in data management, reimbursement support, or any other aspect of patient care, incorporate it into a comprehensive patient support program with RareMed.
Focused Experience Elsewhere
Trust in the deep experience at RareMed so that you can focus on your internal strengths.
Internal Hub
We understand that control is valuable–the ability to control each hire, the ability to control every data flow, the ability to control every patient interaction. When you want control of your patient support program, work with RareMed to build a comprehensive patient support program with the optionality to assume complete control of the program when you feel confident to do so.
External Concierge Hub
The world of biopharma is busy and often times, the most important thing to our partners is results. When you’d prefer to trust the experts at RareMed to handle the small decisions, while retaining control of what matters most, work with RareMed to build or launch a concierge external hub for your therapy. RareMed’s “insourced outsourced partner” approach gives you more control than with any other hub vendor, but still gives you the flexibility to focus on what matters most to you, letting RareMed handle the rest.
Strategic Planning
When you start looking over the horizon to make strategic moves for the positioning of your patient support program, the possibilities are endless. Whether you are looking to position existing therapies or new launches, and wherever you are on the spectrum of hub models, RareMed can work with you to ensure that your patient services are built to spec on your schedule.
Truncated Timetables
When your timetable is tight, work with RareMed to understand your options, both short term and long term. We have the ability to build hub models quickly and with optionality, allowing us to collaborate and give you control quickly, while building a strategic plan to optimize structure and features as we go.
Work with RareMed to deeply understand your strategic goals and your patients’ journeys to create the best possible structure for your patient support programs.
Just because you have an established patient support program doesn’t mean you can’t make changes. There are many reasons why a biopharmaceutical manufacturer may want to internalize or externalize their hub services. And as your commercialization concierge, RareMed is here to help you navigate those transitions. We have experience taking internal hubs and converting them to concierge hubs managed by RareMed. Conversely, we have experience taking external hubs with third party vendors and internalizing them within our partners’ company. We also have experience creating optionality for our partners, giving you the option to internalize your well-run, strongly-performing RareMed concierge hub. Have a conversation with our team to discuss your strategic goals and how RareMed may be able to help you walk that path.
