Case Management Services

RareMed provides comprehensive assistance for patients to navigate benefit enrollment, eligibility verification and treatment. RareMed also tracks patient cases with sophisticated case management software, providing another valuable data source for partners. Case management reporting can be customized and provided according to manufacturer specifications.

Reimbursement Support Services

Detailed benefits investigation and verification for pharmacy and medical benefits coverage is completed through both electronic and telephonic means by our experienced reimbursement team for all new referrals. RareMed has designed custom data reports for both consented and non-consented patients that detail the specifics of the benefit investigations and can be transmitted daily to enhance coordination with manufacturer case management or national account management/payer teams.

Non-Commercial Specialty Pharmacy

RareMed offers non-commercial pharmacy dispensing for a variety of manufacturer-sponsored free goods programs. RareMed’s onsite pharmacy is licensed to dispense in all 50 states and the District of Columbia. Located only minutes from the Pittsburgh International Airport, RareMed is able to deliver treatment to patients next-day if processed prior to 7:00pm. The leadership team at RareMed has experience launching and managing complex therapies including injectables and products with cold-chain storage & shipment requirements. RareMed utilizes proprietary technology to offer a customized patient experience and extensive NCP reporting normally only offered by the most sophisticated of specialty pharmacies. Programs currently managed by RareMed include:

Read RareMed’s white paper: Meeting the Sophisticated Needs of Rare Disease Non-Commercial Pharmacy Management.

Patient Adherence Education

RareMed offers programs to equip patients to take their medications as prescribed, leading to better health outcomes. RareMed works with partners to design adherence and persistence programs tailored to the needs of patients, the unique characteristics of the drug therapy, and the patient journey. These programs consider major barriers to adherence and persistence in the patient population. These may include behavioral, financial, side effects, injection fears, etc. Components of the program may include quick-start programs, patient segmentation, follow-up calls, and disease and product education.

Co-Pay, Coupon and Financial Assistance Programs

RareMed has the ability to offer full-scale commercial copay programs based on both business rules and eligibility criteria created and approved by our manufacturer partners. The RareMed reimbursement team has experience assisting patients with alternative funding in each rare disease state serviced. RareMed has developed strong working relationships with therapeutic specific advocacy networks to secure all resources necessary for minimizing costs to patients for both medication and ancillary services.

Healthcare Professional Education

RareMed provides comprehensive assistance for patients to navigate treatment, enrollment and eligibility verification, providing a single point-of-contact for patients. RareMed tracks patient cases with sophisticated case management software, providing another valuable data source for manufacturers. Case management reporting is customized and provided according to manufacturer specifications.

Nursing Support

RareMed provides nationwide nursing services, including both in-home teaching and administration services to support manufacturer specific programs. RareMed has the ability to offer 24/7 virtual support, via WebEx, to assist patients with nursing administration outside of in-home teaching visits.