Artificial Intelligence Applications in Patient Support Services
Written by: Jonathan Hicks, MBA and Henry Zeringue, PhD
AI is transforming patient support programs (PSPs) by offering enhanced efficiency, care quality, and cost savings. However, its success depends on strategic integration by experts who understand both AI and PSP fundamentals. This white paper explores key AI applications, emphasizing the importance of selecting the right partners to ensure AI delivers meaningful value and improved patient outcomes.

